Ochwepheshe abavela kwa-KPMG kanye ne-RetailNext baxoxe ngemicabango yabo nezibikezelo zango-2024 emhlanganweni we-Retail Think Tank.
Ochwepheshe emhlanganweni wakamuva we-KPMG/RetailNext Retail Think Tank (RTT) badwebe isithombe esiyinselele embonini yezitolo yase-UK ngo-2024, bethi abathengisi base-UK babhekene nonyaka onzima ngokukhula okuphansi, inkinga yezindleko zokuphila, izinselelo zokuqasha kanye nezinguquko ezibangelwa ubhubhane.
I-RTT ibikezela omunye unyaka oshodayo ngo-2024 onengcindezi enkulu yokwehla ngesidingo, izindleko kanye nemajini, okungenzeka ukuthi ifike endaweni ephansi ngoMeyi.
Izindikimba ezintathu ezibalulekile zilolonga umbono walo nyaka
UCharles Burton, umqondisi kwa-Oxford Economics, wabelane ngemininingwane ngokuthi: “Sicabanga ukuthi izindikimba ezintathu ezibalulekile zizoshintsha umbono ngonyaka ozayo.” Ubalule izinselelo umnotho obhekene nazo, usuka kokunye ukushaqeka uye kokunye.
Ngenkathi ukushaqeka kokwehla kwamandla emali kuncipha, zombili izinqubomgomo zezimali kanye nezezimali zizokhinyabeza ukukhula ngo-2024.
UBurton uzwakalise ithemba, ethi: “Kukhona ukukhanya ekugcineni komhubhe.” Ubalule ukulindela ukubuyiswa kwamaholo kwangempela kanye nokwehla kwezinga lenzalo engxenyeni yokugcina yonyaka.
Ukusebenza kanzima kungaba nomvuzo ngo-2024
UPaul Martin, iNhloko Yezokudayisa e-UK ye-KPMG e-UK, ugcizelele amaphethini omlando, ethi: “Ngisho noma isimo sezomnotho sihlala sithulile, into eyodwa umlando osifundisa yona ukuthi ngemva kokuwohloka komnotho sivame ukuba nemiphumela emibi.”
Unxuse abathengisi ukuthi bazilungiselele lokhu kuvuka, wathi u-2024 ungaba unyaka lapho ukusebenza kanzima kuqala khona, okuholela ekukhuleni okunamandla ngemuva kweminyaka emithathu eyinselelo.
Owinile nabahluliwe
Umkhakha wezokudayisa ube noshintsho ngo-2023, lapho imboni yezokudla kanye neyokudayisa iphakathi kwabenza kahle kakhulu, ngokusho kuka-Nick Bubb, ongumxhumanisi wezitolo eBubb Retail Consultancy.
Uphawule ukukhula kwentengo yamasheya wabadlali ababalulekile abafana noTesco noSainbury, wengeza ngokuthi: “Ukutholwa kabusha komkhakha wezokudayisa kuletha kahle i-IPO elindelwe [ukunikezwa komphakathi kokuqala] kwamaBhuti ngo-2024.”
UJames Sawley, inhloko yezokudayisa nezokungcebeleka kwa-HSBC UK, uphawule ngezibalo zabathengi, wathi: “Abantu abadala nabacebe kakhulu banamathuba amaningi okuba nokonga ngezinto ezibonakalayo,” futhi ebikezela ukuhlukana kokusebenza phakathi kwabathengisi abasebenzela lolu hlobo lwabantu.
Naphezu kwezinselelo, ubikezele ukuthi isidingo sabathengi sizomangaza phezulu, ngezibalo ezithile zabantu eziqhuba lo mkhuba omuhle.
I-Generative AI izokwenza lokhu kube ngokoqobo
U-Natalie Berg, umhlaziyi wezitolo nomsunguli we-NBK Retail, ugqamise indima ye-generative AI (gen AI), ethi: “I-Generative AI ekugcineni izokwenza lokhu kwenzeke.”
Ubone kusengaphambili ushintsho kulwazi lwe-e-commerce oluya ekucwilisweni okwengeziwe, okubikezelayo, nokusebenzelana komuntu siqu, okuphawula impumelelo ekwenzeni umuntu abe ngumuntu oyedwa.
Izinselelo namathuba ngo-2024
Ochwepheshe baveze ukuthi izinselelo eziphikelelayo ngo-2024, okuhlanganisa nokukhuphuka kwengcindezi yezindleko ngenxa yokwenyuka kwe-National Living Wage kanye namazinga ebhizinisi, kwenza buthaka isidingo sabathengi. Lokhu kube nomthelela namazinga aphezulu emali ebolekiwe, ukukhuphuka kwezindleko zerenti, ukuncipha kokukhula kwamaholo, nokwenyuka kwezindleko zokukhokhela izikweletu zasendlini.
Ochwepheshe bakhuthaze abathengisi ukuba babambe amathuba okukhula ngo-2024. Umxhumanisi wezokudayisa uMaureen Hinton wathi: “Abathengisi kuzodingeka balethe izinto eziphoqelelayo, ezisekelwa yizimali ezinamandla, ukuze baphumelele ngo-2024.”
Amasu ahlanganisa ukuhlola amamodeli okukhula afana namanethiwekhi emidiya yokudayisa, ukwamukela amamodeli ebhizinisi enkundla aphumelelayo, ukuhlola kabusha amakilasi ezimpahla njengamapaki okuthengisa, ukutshala imali kubuchwepheshe obusha obufana ne-gen AI, kanye nokungena kumaqoqo amasha wabathengi.
Umlayezo ogcwele ovela kochwepheshe ukuthi nakuba izinselele ziqhubeka, abathengisi abahlomele ukuqina kanye nokuqamba izinto ezintsha bangazulazula endaweni yokuthengisa eguqukayo futhi bangase babe noshintsho oluhle ngo-2024.
Umthombo ovela I-Retail Insight Network
Umshwana wokuzihlangula: Ulwazi olubekwe ngenhla lunikezwa i-retail-insight-network.com ngaphandle kwe-Cooig.com. I-Cooig.com ayenzi izethulo namawaranti mayelana nekhwalithi nokuthembeka komdayisi nemikhiqizo.
