Cabanga ukuthi uyibethele esikhonkosini leyo imeyili enhle kakhulu—isivula esiqinile, umlayezo ocacile, kanye nokubizelwa esenzweni okuphoqelekile ukuthi uthole impendulo evela kubathengi abangaba abathengi. Kodwa ngaphambi kokuthi amabhizinisi ashaye okuthi “Thumela,” kunokuthinta okokugcina okungafanele bakugeje: ukuphuma okuhle kakhulu.
I-imeyili iseyiyona ndlela yokuxhumana emsebenzini, nokuthi amabhrendi asonga kanjani izinto kubaluleke kakhulu njengalokho afuna ukukusho. Ukuvalwa kwe-imeyili okucabangelayo kubonisa ubungcweti nokunaka imininingwane ngenkathi kusetha ithoni efanele. Lesi sihloko sizoxoxa ngezindlela ezingcono kakhulu nezimbi kakhulu amabhizinisi angaqeda ngazo ama-imeyili awo.
Okuqukethwe
Kuyini ukungena ngemvume kwe-imeyili?
Yikuphi amabhizinisi okufanele akufake kukho konke ukuphuma kwe-imeyili
Izinhlobo zokungena ngemvume kwe-imeyili
Uyiqeda kanjani i-imeyili: Izindlela eziyi-10 zokuzwakala njengochwepheshe
Ungayiqedi kanjani i-imeyili: Ukusayina okuyi-10 okufanele kugwenywe ngokuphelele
Ukuvala
Kuyini ukungena ngemvume kwe-imeyili?
Ukuphuma kwe-imeyili kungukuthintwa kokugcina ekupheleni komlayezo. Ngokuvamile igama elilula noma ibinzana elifushane elilandelwa igama nesiginesha. Kucabange njengophawu oluthi, “Siqedile lapha.”
Amabhizinisi kufanele afake phakathi ukungena ngemvume kwe-imeyili cishe kuwo wonke ama-imeyili awathumelayo. Ziyingxenye ebalulekile yokuxhumana kwebhizinisi, futhi ukusebenzisa okulungile kukhombisa umamukeli ukuthi umkhiqizo uyakuqonda okuyisisekelo kwe-imeyili etiquette. Futhi, kusiza ukushiya umbono wochwepheshe.
Yikuphi amabhizinisi okufanele akufake kukho konke ukuphuma kwe-imeyili
Konke ukuphuma kwe-imeyili kudinga izinto ezintathu ezibalulekile:
- Ukuvalelisa
- Signature
- Ulwazi lokuxhumana
Ukuvalelisa igama noma ibinzana eliza ngaphambi kwegama lomthumeli, futhi kubaluleke kakhulu kunalokho abantu abaningi abakucabangayo. Isigaba sokuvalelisa sisetha ithoni ye-imeyili futhi silolonge imizwa yomfundi ngomlayezo owamukelwe. Nazi ezinye izibonelo zokuvalelisa nge-imeyili (isigaba esilandelayo sizobonisa izinketho eziningi):
- Ozithobayo
- Khuluma kungekudala
- Ozithobayo
Okulandelayo isiginesha yomthumeli. Uma umthumeli esevele enesiginesha ye-imeyili yochwepheshe, ngeke adinge ukuthi aphinde athayiphe igama lakhe ngemva kokuvalelisa. Kodwa uma bengenayo, kufanele bafake igama labo kanye neminye imininingwane yokuxhumana efanele, njengenombolo yocingo noma isibambo senkundla yezokuxhumana. Ngaleyo ndlela, umamukeli angakwazi ukufinyelela umthumeli ngezinye iziteshi uma kunesidingo.
Ithini isiginesha ye-imeyili yochwepheshe?
Isiginesha ye-imeyili ifana nekhadi lebhizinisi ledijithali. Abathumeli bangakwazi ukukusetha ukuthi kuvele ngokuzenzakalelayo kuwo wonke ama-imeyili noma kubantu abathile, njengalabo abangaphandle kwenkampani. Imvamisa, kufaka phakathi igama eliphelele, isihloko somsebenzi, inombolo yocingo, iphrofayili ye-LinkedIn, nekheli lehhovisi.
Nokho, abathumeli bangathola ubuciko nabo. Abanye abantu bengeza isicaphuna esikhuthazayo noma isithombe esisekhanda ukuze benze isiginesha ye-imeyili ibe ngeyomuntu siqu. Kuyindlela esheshayo nelula yokwabelana ngolwazi olwengeziwe mayelana nomthumeli nokuthi abantu bangafinyelela kanjani kuye ngaphandle kokuthayipha ngaso sonke isikhathi.
Izinhlobo zokungena ngemvume kwe-imeyili
1. Ukungena ngemvume kwe-imeyili okujwayelekile
Ama-imeyili amaningi avala ngokungena ngemvume okulula, okuvamile. Le mishwana esheshayo ayiboshelwe kunoma yini ethile mayelana nethagethi ye-imeyili noma okuqukethwe—iyindlela nje yobungane yokuvala izinto. Nazi izibonelo ezimbalwa zalolu hlobo lokuphuma ngemvume:
- Siyabonga ngentshisekelo yakho
- Mayelana
- Yiba nosuku olukhulu
2. Ukungena ngemvume kwe-imeyili komuntu siqu
Kwesinye isikhathi, ukuphuma ngemvume komuntu siqu kuyindlela okufanele uhambe ngayo, ikakhulukazi uma umthumeli ethumela i-imeyili othile asevele emazi (noma ngabe ukuxhumana komuntu siqu noma kochwepheshe). Esikhundleni sokuphuma ngemvume okuvamile, lokhu kuyacatshangelwa futhi kucace kakhulu ebudlelwaneni bomthumeli nomamukeli.
Ngalesi sizathu, imvamisa iyimisho emifushane ethatha isikhundla somusho ojwayelekile wokuvala. Nazi izibonelo ezimbalwa:
- Ngijabule ukuqalisa nawe kule phrojekthi.
- Ngiyawazisa kakhulu wonke umsebenzi wenu onzima.
- Ngibonga kakhulu ngaleli thuba.
Uyiqeda kanjani i-imeyili: Izindlela eziyi-10 zokuzwakala njengochwepheshe
Ukuphuma ngemvume nge-imeyili kwamabhizinisi asemthethweni
Ukuphuma kahle kuyisihluthulelo sokuvala i-imeyili yobungcweti. Le mishwana yokuvala i-imeyili ilungile uma abathumeli befinyelela kubantu abangaphandle kwenhlangano yabo (njengabazoba ngamakhasimende, abathengisi, noma abanye ozakwethu.
Ziphinde zisebenze kahle kozakwabo uma inkampani noma imboni incike kumavayibhu asemthethweni. Nazi ezinye izinketho ongaya kuzo:
1. Ozithobayo
Le nketho yakudala iyintandokazi ngoba ivala izinto ngenothi elihle kodwa elisemthethweni.
2. Ngiyanibingelela
Kungakhathaliseki ukuthi “Izikhonzi ezifudumele,” “Izilokotho ezinhle,” noma “Ukunibingelela okuhle,” ngayinye inesizotha, icacile, futhi ihlala isezingeni eliphezulu.
3. Izilokotho ezinhle
Kunobungane kakhudlwana kunabanye, lokhu kukhipha kukhombisa ukuthi umthumeli ufisela umamukeli okuhle ngaphandle kokulahlekelwa yizwi lochwepheshe.
Ukuphuma ngemvume nge-imeyili kwamabhizinisi angahlelekile
Uma abathumeli bethumela ama-imeyili osebenza nabo ababazi kahle noma baphethe ibhizinisi elingahlelekile kangako, lokhu kungena ngemvume kusebenza kahle kakhulu:
4. Jabula
Indlela enobungane nengxoxo yokuvala i-imeyili—uhlobo olufana nokuthi “Okungcono kakhulu,” kodwa ukhululeke kakhudlwana.
5. Okuhamba phambili
Kufushane, kulula, futhi kusebenza cishe kunoma yisiphi isimo. Iqondile futhi yenza umsebenzi wenziwe.
6. Qaphela
Lokhu kukhipha kukhombisa imfudumalo ngaphandle kokweqa. Ibhalansi enhle yokuvala okunobungane kodwa okuphrofeshinali.
Ukuphuma ngemvume nge-imeyili kokubonga nezicelo
Uma abathumeli befuna ukucela okuthile nge-imeyili noma babonise ukubonga ngomusa, ukudluliselwa, izincomo, noma ithuba, ukuphuma kwabo kungasiza ukukusonga kahle. Nakhu abangakusebenzisa:
7. Ngiyabonga
Iqondile, ilula, futhi idlulisela umlayezo. Asikho isidingo sokucabanga ngokweqile.
8. Ngiyabonga [okufakiwe, usizo, okokufaka, njll.]
Lokhu kukhipha kwengeza ukufudumala okwengeziwe. Kufana nokuthi, “Sawubona, ngikwazisa kakhulu ongenzela khona.” Ilungele ukulandelela noma izikhumbuzi zokugcina izinto zinobungane futhi ulokhu ugudluza ukuze uthole impendulo.
Ukuphuma ngemvume nge-imeyili kwengxoxo evamile
Ukwenza kube ngokwakho ukuphuma ngemvume kuvame ukuzwakala kungokwemvelo ezingxoxweni ezivamile. Kodwa abathumeli akudingekile ukuba bathandeke ngaso sonke isikhathi. Bangasebenzisa ukungena ngemvume okuhle okusebenza kahle kuma-imeyili anobungane, okuhlanganisa:
9. Khuluma maduze
Uma umthumeli ehlela ukuthola othile oseduze maduze, angasho lokhu kukhipha. Ayinangqondo futhi ilula futhi igcina ukukhanya kwevayibhu.
10. Ngikubambe kamuva
Okufana nokuthi “Khuluma maduze,” kodwa kuhlehliswe kancane. Kuyindlela ejabulisayo yokuthi, “Sizophinda sikhulume maduze,” ngaphandle kokwenza kuzizwe njengesithembiso esisemthethweni.
Ungayiqedi kanjani i-imeyili: Ukusayina okuyi-10 okufanele kugwenywe ngokuphelele
Njengoba ukuphuma kwe-imeyili kufana nokuxhawulana kokugcina, kufanele kushiye umbono omuhle. Ngalesi sizathu, abathumeli kufanele bagweme ukuphuma okuthile okunganikeza i-vibe engalungile. Nansi imigqa yokuvala okufanele uyigweme.
1. Ngibheke ngabomvu ukuzwa okuvela kuwe (ngiyabonga kusengaphambili)
Lokhu kukhipha kungase kuzwakale kuphusha kancane noma kungenzeki-nolaka. Kufana nokuthi umthumeli ucabanga ukuthi umamukeli kufanele aphendule, okungenzeka kunganelisi wonke umuntu.
2. Eyakho ngempela
Kungani kufanele usebenzise lokhu kukhipha uma umthumeli “engeyena” womuntu ngempela? Kungavela njengokuhlelekile kakhulu futhi hhayi konke okwangempela.
3. Uthando noma (XOXO)
Lokhu kungena kungokomuntu siqu kakhulu ngaphandle uma i-imeyili ingeyomuntu osondelene kakhulu naye, njengozakwethu noma ilungu lomndeni. Kuhle ukuyigcina inobungane, kodwa hhayi leyo friendly.
4. —[Igama] noma —[Eyokuqala]
Uma i-imeyili ingeyona emfushane kakhulu futhi ingeyona nje evamile, ukweqa ukuphuma okufanele kungase kuzwakale kungazelelwe noma kunganaki njengoba umthumeli engazange azihluphe ngokuqedela umlayezo wakhe ngendlela efanele.
5. I-Emojis
Nakuba ama-emoji engasebenza kwezinye izingxoxo zebhizinisi, ukuphuma ngemvume kulapho izinto kufanele zihlale zicacile futhi zichwepheshe. Shiya ama-emoji ngaphandle (ukuze uphephe nje).
6. Nibe nosuku olubusisekile
Ulimi lwezenkolo lungazizwa lungafaneleki kuma-imeyili angochwepheshe noma ajwayelekile, ngisho noma ehloselwe kahle. Kungcono ukucacisa ngaphandle kwalapho kufaneleka ngokomongo.
7. Ithemba lokho kunengqondo
Lokhu kukhipha kungase kuzwakale kungenangozi, kodwa kungase kuvele njengokungenzi lutho. Kusho ukuthi noma yikuphi ukudideka kuyiphutha lomfundi, okungekuhle ekwakheni ubuhlobo.
8. Ngenhlonipho eyakho
Lokhu kukhipha kusemthethweni kangangokuthi kuzwakala kuqinile futhi kucishe kube kude. Umgomo uwukuxhuma, hhayi ukuzizwa njengerobhothi.
9. Yiba nenhle
Super casual. Kungcono engxoxweni kunakuma-imeyili—kungase kuzwakale njengengxoxo esitolo sekhofi esikhundleni se-imeyili.
10. Ngikufisela inhlanhla
"Inhlanhla" ingaba yinto ekhohlisayo. Kungase kwenze umamukeli azizwe sengathi umsebenzi unzima, noma uzodinga inhlanhla ukuze aphumelele—okungase kudangele.
Ukuvala
Abaningi bacabanga ngokungena ngemvume nge-imeyili njengokusemthethweni nje. Angase angapakishi ulwazi oluthe xaxa kodwa abalulekile kuma-imeyili ebhizinisi. Ukufunda i-imeyili emane ima akuyona into enhle kakhulu. Lokho kuqubuka kungashiya ukunambitheka okubi, kwenze umfundi azizwe sengathi umthumeli akanandaba nokuthi aqedele kahle.
Ngokomsebenzi, indlela amabhizinisi asho ngayo izinto ibaluleke kakhulu njengalokho abakushoyo. Uma imikhiqizo yeqa noma ishesha ukuphuma, abafundi bangase bahambe, bengabaza ukwethembeka kwabo esimeni sebhizinisi. Cabangela ukusebenzisa noma yikuphi kokuphuma ngemvume okuyishumi okunconyiwe ukuze kuzwakale njengochwepheshe, futhi ugweme okunye okuyishumi okungenza izinto zibe zimbi nakakhulu.
