Ungayithola Kanjani I-Freight Forwarder Elungile

Kunoma yiliphi ibhizinisi elihileleke ekuhwebeni okuwela imingcele, okukhathaza kakhulu ukuthi uzithola kanjani izimpahla endaweni yokugcina impahla yomkhiqizi ziye ekhasimendeni lokugcina ngesikhathi nangezindleko ezifanele. Iningi lamabhizinisi amancane naphakathi nendawo asebenzisa abathumeli bempahla noma ama-agent adlulisa impahla ukuze adlulise izimpahla zawo emingceleni. 

Umthumeli wempahla ngokuvamile uyinkampani ephethe ukuthunyelwa kwezimpahla zisuka kumthumeli ziye kuthumeli/umthengi. Ngokuya ngomzila, kungaba nezinhlobonhlobo zezindlela zokuthumela ezizophathwa, ezihlanganisa ezokuthutha zasolwandle, ezomoya, zikaloliwe kanye nezokuthutha zamaloli. Umthumeli wempahla ngokuvamile akazihambisi izimpahla ngokwazo, kodwa kunalokho usebenza njengochwepheshe bezokuthutha kanye nenethiwekhi, exhumanisa abathwali abaningi kanye nokushintshisana kwamadokhumenti endleleni. 

Abathumeli bempahla bazoba nabathintana nabo kanye nenethiwekhi ukuze basuse ukuthunyelwa kusuka lapho kuvela khona kuye endaweni okuyiwa kuyo, futhi bayoba nekhono elibanzi kwezokuthutha kanye nokugunyazwa kwempahla. Uma kubhekwa inani elinikezwa abathumeli bempahla ekuthuthweni kwamazwe ngamazwe kanye nohwebo lwe-B2B, lesi sihloko sizochaza izinsiza ezihlukene zokudlulisela impahla ezitholakalayo, bese sibheka ukuthi ungayikhetha kanjani efanele.

Okuqukethwe
Kungani usebenzise umthumeli wezimpahla?
Kuyini ukuthunyelwa kwempahla?
Unquma kanjani phakathi kwabathumeli bempahla?
Imicabango yokugcina

Kungani usebenzise umthumeli wezimpahla?

Ukuthunyelwa kwamanye amazwe kungaba yinkimbinkimbi futhi kube uketshezi. Amadokhumenti adingekayo ukuze kucutshungulwe ukuthunyelwa kanye nokugunyazwa kwezimpahla ezithengiswayo kudinga ukulungiswa ngendlela efanele noma ukubambezeleka kanye nezindleko ezengeziwe. Kukhona abathwali abahlukahlukene abahlukahlukene kanye nezinkampani ezihilelekile ezingasebenzisa izinkokhiso ezihlukene okufanele zonke zikhokhelwe. 

Amazinga wesevisi nesivinini sokuphendula singahluka kakhulu kuzo zonke izinkampani zenethiwekhi. Ingcweti yamazwe ngamazwe yokudlulisa impahla isiza ukuhambisa ukuthunyelwa ngokuphumelelayo kusuka ezweni okusuka kulo kuya ezweni okuyiwa kulo. Umthumeli wempahla usebenzisa ulwazi lwakhe kanye nenethiwekhi yokuxhumana ukuze axoxisane futhi asingathe ukuhanjiswa kwempahla esigabeni ngasinye sokuthunyelwa ngendlela ephumelela kakhulu ngangokunokwenzeka. 

Kuyini ukuthunyelwa kwempahla?

Ukuhanjiswa kwempahla kuyinqubo yokuthutha impahla ebandakanya ukuthutha izimpahla zisuka endaweni yoqobo ziye endaweni kusetshenziswa inethiwekhi yozakwethu bezokuthutha.

Uma usebenza nenkampani ethumela impahla endaweni lapho usuka khona, ingase izithathele izimpahla esitolo somphakeli ngokwazo, noma ingase ibe nenkontileka engaphansi kwenkampani yamaloli yendawo ukuze ithuthe ukuthunyelwa. Izimpahla zingagcinwa isikhathi esifushane, kuze kube yilapho imibhalo yokuthekelisa isicutshungulwa futhi kubhukhwa indawo yezimpahla ezithunyelwa olwandle noma emoyeni. Angase athuthelwe esikhumulweni ukuze alayishwe emkhunjini, noma ayiswe endaweni yezimpahla zomoya ukuze alayishwe endizeni.  

Isikhathi sokuthutha singahluka kusukela ezinsukwini kuye emavikini kuye ngomoya noma imizila yasolwandle. Esikhumulweni sezindiza okuyiwa kuso noma esikhumulweni sezindiza, izimpahla zizokwehliswa, kufanele zisuse izimpahla ezingenayo, zigcinwe okwesikhashana, bese ziyiswa endaweni yokugcina. Izinto zokuthutha ezihamba phansi zingase futhi zibandakanye ukuwela imingcele yamazwe, futhi indawo, ibanga nokukhathazeka kokuphepha kungase kubangele isidingo samaloli amabanga amade, ujantshi, izikebhe zendawo, noma inhlanganisela yalokhu okumbalwa. Izigaba zokuthutha impahla zisuka lapho ziya khona zingafingqwa kanje:

• ukulandwa endaweni kanye nezinsiza zamaloli - izimpahla ziqoqwa endaweni yomthengisi/umthengisi, kanye nawo wonke amadokhumenti adingekayo okuthumela ngaphandle
• indawo yokugcina impahla kanye nesitoreji ngaphambi kokuthunyelwa - impahla ingase idinge ukubanjwa ngenkathi indawo yokuthumela ibhukhiwe futhi izimpahla zipakishwe kahle
• ukuthunyelwa kwempahla kwamanye amazwe - ukuthutha impahla isuka kwelinye izwe iye kwelinye ingase isingathwe yimpahla yasolwandle, ukuthutha ngendiza, i-air Express, noma ngisho nojantshi owela umngcele noma iloli
• indawo yokugcina impahla kanye nempahla eboshiwe - impahla ingase idinge ukugcinwa ukuze ilungiselelwe ukudiliva noma ukudluliselwa phambili, noma endaweni yokugcina impahla eboshiwe kuze kube yilapho isusa amasiko.
• imvume yempahla - izimpahla kanye nemibhalo ehambisana naso kumele kusulwe ngendlela efanele ngamasiko kanye nayo yonke imisebenzi edingekayo kanye nezintela ezikhokhwayo
• izinsiza zokulethwa noma zamaloli lapho uya khona - izimpahla ziqoqwa esitolo, zilayishwe noma zilayishwe kanye ngeloli noma ujantshi ukuze zilethwe

Unquma kanjani phakathi kwabathumeli bempahla?

Ngemva kokubheka izinto eziyisisekelo zokuthunyelwa kwempahla, umbuzo wokuthi ungakhetha kanjani phakathi kwabathumeli bempahla usasele. Okulandelayo ezinye zezinto ezibalulekile amabhizinisi angazicabangela lapho ekhetha umthumeli wempahla:

• Ingabe umthumeli wempahla unolwazi lokuthutha kusukela ezweni lomdayisi?
• Ingabe bayazi ukuthi yiziphi izinkinga zasendaweni okungase kubhekane nazo ekuthumeleni imikhiqizo yenkampani yakho, futhi yimaphi amadokhumenti adingekayo?
• Ingabe umthumeli wempahla unabo ozakwethu abazosingatha ukulandwa endaweni, futhi ingabe labo sozakwethu banalo ulwazi, okokusebenza kanye nezinsiza (izimoto ezifanele nemishini yokuphakamisa, izindawo zokugcina uma kudingeka)?
• Uma izimpahla zisebenzisa impahla yasolwandle, ingabe umthumeli wempahla unesipiliyoni esihle sempahla yasolwandle kanye nemizila yokuthumela okungenzeka ibe khona, noma uma ukuthunyelwa ngempahla yendiza ingabe unolwazi lokuthutha ngendiza?  
• Ingabe banaso isipiliyoni sokususa le mpahla ethekwini lapho kuyiwa khona kanye nokuqonda okucacile kwanoma yiziphi izintela, imikhawulo, imisebenzi kanye nezintela okungenzeka zenziwe?
• Ingabe bayayazi indlela yokwethula amadokhumenti aphelele adingekayo ukuze kukhishwe ngokushesha?  
• Futhi ingabe banabo abathintwayo kanye nenethiwekhi engaletha endaweni, futhi isingathe noma yiziphi izinkinga ezengeziwe zalelo zwe (njengamaloli engeziwe, ujantshi, noma ukuphatha okuwela umngcele okungase kudingeke)?

Uma ubuza le mibuzo kumthumeli wempahla, kuphakanyiswa ukuthi ucwaninge ngemikhiqizo ezothunyelwa, kanye nemikhawulo engaba khona yakho kokubili ukuthekelisa nokungenisa emazweni aqokiwe. Lolu lwazi lwangemuva luzosiza ukuqhubekisela phambili uphenyo olwedlulele, kanye nokuthola ulwazi umdluliseli analo ekuthumeleni ngempumelelo. Umuntu angayisebenzisa futhi ukuze ahlole ukuthi ingabe umthumeli wempahla uye wabhekana nezinkinga zokuthutha esikhathini esidlule nokuthi uzixazulule kanjani, okuzogqamisa ulwazi lwakhe nokufaneleka kwezidingo zakho zokuhamba.

Amathiphu wokugcina

Uma uhileleke ekuhwebeni okuwela imingcele, kufanele uthumele izimpahla zakho kwamanye amazwe, futhi lokho kuhlanganisa nokusingatha zonke izinyathelo ezidingekayo endleleni. Yiqiniso, ungakwazi ukuphatha konke lokhu, noma okunye kwakho, ikakhulukazi uma unolwazi lokwenza kanjalo. Esikhundleni salokho ungenza inqubo ibe lula, futhi uhlanganyele nenkampani ye-air Express ukuthi ithumele indlu ngendlu, kodwa le sevisi ibiza kakhulu futhi ifanele kuphela amaphakheji amancane. Amabhizinisi amaningi amancane kuya kwaphakathi azobandakanya umthumeli wempahla ukuze athunyelwe kwamanye amazwe.

Uma ukhetha umthumeli wempahla, uphathisa izimpahla zakho ezibalulekile komunye umuntu ukuze athumele futhi angenise izimpahla zakho ngokushelela, ngokuphepha nangokuthembekile. Ngakho-ke ufuna umthumeli wempahla onekhono nothembekile onobuqotho nolwazi, futhi ozokunikeza isevisi engcono kakhulu, ngamanani ancintisana kakhulu. Uzofuna nokuqinisekiswa ukuthi banesipiliyoni sokuthola izixazululo, uma kwenzeka kuvela izinkinga obungalindelekile. Ungasebenzisa amaphuzu ambozwe ngenhla ukwenza uhlaka lwemibuzo ukuze unqume umuzwa wonkana womdluliseli.

Okokugcina, zenzele olwakho ucwaningo. Uma wazi abanye abaye baba nakho okuhle ngomthuthi othile wezimpahla, bangakwazi ukunikeza ukudluliselwa okuhle, kodwa futhi khumbula ukuthi umkhiqizo ngamunye ozothunyelwa ungase udinge ulwazi oluhlukile, isipiliyoni namandla. Ngakho-ke, kubalulekile ukuhlola kahle umthumeli wezimpahla ukuze uqinisekise ukuthi zihambisana kahle kakhulu nezimpahla ezithile ohlose ukuzithutha.

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