Kwi ingxelo yakutshanje eqhutywa yi-Incisiv kwaye yagunyaziswa ngu Toshiba enesihloko 'I-Innovation in Retail', amagosa orhwebo avavanyiweyo angama-225 achonge iindawo ezintlanu ezingundoqo ekugxilwe kuzo ukuba basekele izicwangciso zabo zokuyila ngeenxa zonke.
Ezi zicwangciso-qhinga ziphakathi kolindelo lwabathengi, iimodeli zoshishino, ukusebenza kweESG, ukukhuphisana nokusebenza kwexesha elide.
Ingxelo iqulathe ToshibaIingcebiso ezongezelelweyo malunga nendlela yokuphumeza kunye nokukalwa kwezi zicwangciso-qhinga zokuyisungula.
I-64% yabathengisi bahlala phambi kokulindela abathengi
- Gcina umkhondo weentsingiselo zeshishini: Kufuneka wazi iintsingiselo zamvanje kunye nophuhliso lokuthengisa. Oku kubandakanya iteknoloji, iindlela zokuthengisa kunye nokuziphatha kwabathengi.
- Ukusungula izinto ezintsha: Oku kuthetha ukuphuhlisa rhoqo iimveliso ezintsha kunye neenkonzo ezihlangabezana neemfuno zabathengi bakho kunye nokufumana iindlela ezintsha nezingcono zokuzisa.
- Yenza ngokwezifiso amava omthengi: Abantu bafuna ukuthenga ezivenkileni abaziyo ukuba baya kuba nezinto abazidingayo kwaye banike inkuthazo ngokukodwa kwizinto abazithandayo. Ke, ukusuka kwiimveliso ukuya kwitekhnoloji, yithathele ingqalelo yonke inxalenye yamava omthengi ukwakha ubudlelwane nomthengi ngamnye.
I-74% ihlola iindlela ezintsha zoshishino
Inqaku eliphambili eligxininiswe ngabathengisi abaphononongwayo kukumanyanisa uhambo lwabathengi bedijithali kunye nomzimba. Ukufezekisa oku, ingxelo kaToshiba icebisa ukuphumeza imodeli yoshishino eguquguqukayo kunye neyonyukayo ukuze kuphunyezwe izicwangciso ezintsha kwiziseko zeteknoloji ezikhoyo.
I-81% iphucula ukusebenza kwayo kwe-ESG
- Ukugcinwa kwendalo: Sebenzisa imithombo yamandla ahlaziyekayo, ukunciphisa ukusetyenziswa kwamandla, ukusebenzisa imathiriyeli ezinzileyo, nokuphumeza ukucutha inkunkuma kunye neenkqubo zokurisayikilisha.
- Xanduva lo loluntu: Ukudala imigaqo-nkqubo eyahluka-hlukeneyo kunye nokubandakanywa, ukuseka iprothokholi yezempilo nokhuseleko, ukwenza uphicotho lokubonelela ngokubonelela kunye nokuxhasa amaphulo ophuhliso loluntu.
- Lawulo: Ukuphumeza izenzo zolawulo oluluqilima lwequmrhu, ukuseka iibhodi ezizimeleyo kunye nokwenza uhlolo lwengozi rhoqo.
I-27% ijolise ekuphuculeni ukukhuphisana
Ingxelo kaToshiba icebisa ukuba abathengisi batyala imali kwiimveliso ezintsha kunye neenkonzo ukuze bazibeke ngaphandle kwamanye amashishini, njengokuhanjiswa ngokuzimeleyo, ukubonakala kwexesha lokwenyani kwi-inventri, kunye nokunyaniseka kunye neenkqubo zokunyusa.
I-92% yabathengisi bagxile ekuphuculeni ukusebenza kwexesha elide loshishino
- Gxininisa kwiimfuno zabathengi: Ukuqonda kunye nokuhlangabezana neemfuno zabathengi kubalulekile ekusebenzeni. Qinisekisa ukuba ubonelela ngeemveliso okanye iinkonzo ezihlangabezana nesidingo sokwenyani okanye ukusombulula ingxaki kubathengi.
- Ukulungelelanisa imisebenzi: Khangela iindlela zokulungelelanisa iinkqubo zoshishino ukunciphisa iindleko kunye nokwandisa ukusebenza kakuhle. Oku kunokubandakanya imisebenzi ezenzekelayo, ukukhutshwa kwemisebenzi engeyiyo engundoqo okanye ukwamkela iteknoloji entsha.
- Hlala ulungelelaniswa: Iimarike kunye neemfuno zabathengi zinokutshintsha ngokukhawuleza, ngoko ukuhlala ulungelelanisa kwaye uphendule kwiimeko eziguqukayo kubalulekile. Vula kwiingcamango ezintsha kwaye uzimisele ukujikeleza okanye ukulungelelanisa izicwangciso njengoko kufuneka.
Ngo-Epreli, INkongolo yeHlabathi yoRhwebo ikhuphe ingxelo kwiinkxalabo eziphezulu zabathengisi ngo-2023, ezibandakanya ukungaqiniseki kwezoqoqosho kunye nobunzima bokubonelela.
Umthombo ovela I-Retail-insight-network.com
Ukuziphendulela: Ulwazi oluchazwe ngasentla lunikezelwa yi-Retail-insight-network.com ngokuzimeleyo kwe-Cooig.com. I-Cooig.com ayenzi lumelo kunye neziqinisekiso malunga nomgangatho kunye nokuthembeka komthengisi kunye neemveliso.
