Indlela i-AliExpress ibuyisela ngayo umsebenzi kunye nendlela yokubuyisela izinto zamahhala

Ukuphatha okanye ukuqalisa imbuyekezo yeodolo ye-intanethi ayisoze ibe yinto elindelekileyo kuye nawuphi na umthengisi okanye umthengi, kuba uninzi lwentengiselwano luhamba ngokungenasiphako. ngaphandle kwemiba yokubuyisela. Ngenxa yoku, ukuqonda inkqubo yokubuya kunye neemfuno kuluncedo kakhulu ukunqanda nakuphi na ukujikela ngokungeyomfuneko okanye okubi ngakumbi, iziphelo ezifileyo ezenza nzima inkqubo.

Ngaloo nto engqondweni, makhe siphonononge iinkcukacha zemigaqo-nkqubo yokubuyisela ye-AliExpress kunye neenkqubo, kuquka iindlela zokwenza uninzi lwenkqubo yabo yokuBuyisa ngokuMahala, ukuqinisekisa ukuthengiswa kwamahhala ekuthumeleni kunye no-2025.

Isiqulatho
Umgaqo-nkqubo wokubuyisela we-AliExpress kunye neenketho zokubuya
Iimveliso ezifanelekileyo kunye nezizathu zembuyekezo
Uyiqala njani imbuyekezo yasimahla
Imbuyekezo entsha

Umgaqo-nkqubo wokubuyisela we-AliExpress kunye neenketho zokubuya

Buyisela isishwankathelo somgaqo-nkqubo

Ngayo yonke imithetho yeziko loncedo kunye namaphepha olwazi emva kokuthengisa akhoyo kwi-intanethi, edityaniswe nobunzima bendalo bezinto zamazwe ngamazwe, imigaqo-nkqubo yokubuyisela ye-AliExpress kunye neenketho ezinokuqondakalayo zinokubonakala zinzima kwaye zididekile ngamanye amaxesha. Nangona kunjalo, oku kulandelayo yeminye yemigaqo esisiseko ehlala isebenza:

• I-AliExpress isebenzisa imithetho yokubuyisela eguquguqukayo evumela ukuba izinto ezininzi zibuyiselwe simahla ngaphandle kwezizathu ezifunekayo, nje ukuba ukufaneleka kwemveliso kunye neemeko zihlangabezana neemeko ezichaziweyo. Jonga kwicandelo elilandelayo ngeenkcukacha ezithe vetshe.
• Ngokuxhomekeke kubathengisi, iinketho zokubuyisela simahla ziyafumaneka kuwo onke amaphepha emveliso abhalwe “Iimbuyekezo zasimahla” kwaye zixhomekeke kubume bokusebenza kwabathengisi. Umzekelo, abathengisi abanqunyanyisiweyo okanye abangenamali bangakwazi ukwenza izibophelelo zabo.
• Iimali ezibuyiswayo zinokuvunywa zize ziqwalaselwe xa iphakheji ibuyisiwe iqinisekisiwe ukuba ifunyenwe ngokwemiqathango kunye nomgangatho wokungafezeki ohambelana neemfuno zembuyekezo. Oku kuthetha ukuba imbuyekezo engaphelelanga isenokuba nelungelo lokufumana imbuyiselo engaphelelanga ukuba nje imiqathango ihlangatyeziwe (Imithetho yokuBuyisa yasimahla-Inqaku lesi-6). 
• Elona xesha libekiweyo lexesha lokubuyiselwa imali ke ngoko lixhomekeke kowona mhla wokufunyanwa kwezinto ezibuyiswayo kunye nokugqitywa okulandelayo komhla wenkqubo yembuyiselo. Ngokuqhelekileyo, ixesha lembuyekezo epheleleyo lifikelela kwi-10-20 iintsuku zomsebenzi nje. 
• Iimbuyekezo ziqhele ukwenziwa kusetyenziswa i indlela yokuhlawula yokuqala, kunye neentlawulo zokuthumela nazo zingabuyiswa ukuba ii-odolo zibuyiselwe ngokupheleleyo. 
• Imigaqo-nkqubo yoBuyiselo yasimahla yabathengi be-EU inokwahluka ngokuhambelana neemfuno zomthetho zamazwe e-EU. Ukufumana iinkcukacha ezingaphezulu, abasebenzisi banokubhekisa kwi imimmiselo nemiqathango ngqo kumazwe abo.

Ukhetho lokubuyisela (simahla vs.

Njengomntu owaziwayo kwaye imarike ye-ecommerce esekwe kakuhle, AliExpress inikeza inkqubo 'yeMbuyiselo yaMahala' evumela abathengi ukuba benze imbuyekezo yabo yokuqala kwinyanga simahla ngaphandle kokufuna isizathu. Oku kusebenza kwiimveliso ezininzi. Akukho zitya zincanyathiselwe ukuthatha inxaxheba; abathengi babhaliswa ngokuzenzekelayo xa bethenga izinto ezibhalwe 'Iimbuyekezo zasimahla' kwiphepha leenkcukacha zemveliso.

Okuchukumisa ngakumbi, endaweni yesiqhelo se-15-day free return period eqala ngosuku emva kokunikezelwa, ezinye iimveliso ezifanelekileyo zibonelela ngefestile yokubuyisela iintsuku ezingama-90 ukususela kumhla wokufakwa kwe-odolo, ukuqinisekisa ukunyaniseka komgaqo-nkqubo wokuBuyisa kwaMahala.

Nangona kunjalo, kubalulekile ukuqaphela ukuba, ngokuxhomekeke kwimveliso, umgaqo-nkqubo ongabuzwa-mibuzo 'wokuBuyiselwa kwaMahala' unokumiselwa kuphela Usuku lwe-7 ifestile yokubuya iqala ukusuka kumhla ezifunyenwe ngawo iimpahla. Kunyanzelekile ke ngoko ukuba abathengi bathathele ingqalelo naziphi na iimfuno ezicacileyo zefestile xa befaka iiodolo ukuthintela ukungaqondani.

Ngaphandle kweefestile zokubuya, abathengi kufuneka bathathele ingqalelo le migaqo imbalwa idweliswe ngezantsi ukuzikhusela kumabango okubuyisela asimahla okanye ukuhlawula imali eyongezelelweyo yokuthumela ngenqanawa:

1. Abathengi kufuneka bathwale iindleko zokuthumela kuzo naziphi na izicelo zokubuyisela ezongezelelweyo ngaphandle kwesizathu. Iodolo nganye ifanelekile ukuba ibuyiselwe enye simahla, kunye ne umlinganiselo wenyanga ezintlanu iimbuyekezo ezinjalo.

2. Ubungakanani kunye nobunzima bomcimbi wepakethe yokubuya; iiphakheji ezingaphezu kwe-120 cm kwimilinganiselo okanye ubunzima obungaphezu kwe-30 kg zibhekwa njengezinto ezinkulu kunye ezinzima ezixhomekeke kwimirhumo eyongezelelweyo yokuthumela okanye iimfuno ezikhethekileyo.

3. Kwimeko apho izinto ezibuyiswayo simahla kufuneka zithunyelwe kwakhona kubathengi kuba abafikeleli kumgangatho wokungafezeki (umzekelo, izinto ezingekhoyo okanye ukupakishwa okungaphelelanga), abathengi baya kuba noxanduva lwazo naziphi na izinto. imirhumo yenqanawa-emva kwenzeke. Ngomgangatho wokungafezeki, oku kubandakanya ukupakishwa okukhethekileyo njengazo naziphi na iimpawu ezichasene nenkohliso okanye naziphi na iindawo ezinexabiso elongeziweyo ekufuneka umthengi azigcine ngononophelo.

4. Ukonwabela imbuyekezo yasimahla kuzo zonke izinto, abathengi ababuyisela izinto ezininzi kumthengisi / umthengisi omnye kufuneka bazibuyisele ngenqanawa enye. Ukuba iimpahla zibuyiswa nganye nganye, izinto ezingaphandle kwembuyekezo yokuqala zisenokuba phantsi kweentlawulo ezongezelelweyo zokuthumela ngenqanawa.

5. Abathengi kufuneka kwakhona bathumele iimveliso ezibuyisiweyo kwiidilesi ezithile zokubuyiswa ezidweliswe kumaphepha atyunjiweyo okubuyisela / okubuyisela.

6. Abathengi abasebenzisa kakubi ngokuphindaphindiweyo inkqubo yokuBuyisa ngokuMahala kufuneka bathwale zonke iindleko zokuthumela ngenqanawa kwaye banokuthintelwa ekuthatheni inxaxheba kwimbuyekezo yexesha elizayo.

Iimveliso ezifanelekileyo kunye nezizathu zembuyekezo

Ukufaneleka kwemveliso

ukusukela iimveliso ezininzi bafanelekile kwiprogram ye-Free Returns, ukuqonda okucacileyo kokufaneleka kwemveliso kuyo yonke inkqubo ye-AliExpress yokubuyisela, masigxininise ekuchongeni izinto ezingabuyiswayo apha endaweni. 

Ngokubanzi, iimveliso ezithathwa njengezingakhuselekanga ukuba zibuyiswe, njengempahla etshabalalayo, izinto ezinobungozi, izinto zedijithali (kubandakanywa naziphi na iimveliso ezibonakalayo), iimpahla zangaphantsi, kunye neemveliso ezilungiselelwe, ngokuqhelekileyo azibuyiswa. Ngokufanayo, iminikelo engabonakaliyo enjengamatikiti, iivawutsha, kunye neenkonzo nazo azibuyiswanga, kunye namakhadi esipho ahlukeneyo okanye amakhadi omdlalo ohlawulelwayo, njengaleyo yemidlalo yePC efana ne-Xbox, kunye ne-World of Warcraft. 

Okona kubaluleke kakhulu, ukuze ukwazi ukufumana imbuyekezo simahla ngaphandle kwesizathu okanye into ebizwa ngokuba 'Ayisafuneki' isizathu, iimpahla ezithile kunye neenkonzo zixolelwe ngokungqongqo. Imizekelo ibandakanya:

• Iinkonzo ezithatha ixesha elifana nokubhukisha iihotele kunye nogcino lokurenta imoto
• Iintengiselwano zabucala nabantu endaweni yeenkampani okanye abarhwebi
• Iinkonzo ezingxamisekileyo okanye ezingacimekiyo, ezinjengolungiso ekuvunyelwene ngalo kwangaphambili okanye ukuqeshwa kogcino

Okokugqibela, ukubuyiswa kwezinto ezifanelekileyo kufuneka kwakhona kubambelele ngokungqongqo kwiimfuneko zokubuyiswa ukuqinisekisa ukuba zonke izinto zibuyiselwa kwipakethe yentsusa nazo zonke izitywini zoqobo kunye neelebhile zingaguquki. Ngokusisiseko, undoqo kukuqinisekisa ukuba iimveliso zihlala zikwimeko enokuthengiseka.

Izizathu zeembuyekezo

Nangona uninzi lwezicelo zembuyekezo zasimahla ze-AliExpress zingenazimpikiswano kuba azikho kwisizathu, abathengi basenokuqalisa imbuyekezo yeemveliso ezinesiphako/ ezonakeleyo/ ezingaphelelanga. Ngokwenene, kuso nasiphi na isicelo sokubuya, kuyacetyiswa ukuba ukhawuleze vula ingxabano isicelo esivela kwiphepha leenkcukacha zomyalelo wokuqala kwi-AliExpress ngokucofa iqhosha lokuvula i-Dispute. 

Kubasebenzisi abangathanda ukuqhubeka nenkonzo yokuBuyisa ngokuMahala ngaphandle kwesizathu, nangona kunjalo, umntu unokukhetha ngokulula akukho sizathu phantsi kwe-Open Dispute page endaweni yoko. Kwabo bacela imbuyekezo ngenxa yazo naziphi na ezinye izizathu, khetha ngokulula izizathu ezisebenzayo ngokufanelekileyo (isampulu njengoko kubonisiwe kwimifanekiso engezantsi).

Kubalulekile ukuba uqaphele ukuba inyathelo elinjalo elithi "Ingxabano evulekileyo" ibaluleke kakhulu ekuzaliseni isicelo sokuBuyiselwa kwaMahala njengoko le yindlela yokufumana isicelo sokubuyisela esivunywe ngumthengisi we-AliExpress kwaye emva koko uqhubeke nokufumana "Ileyibhile yokuBuyisa yaMahala" emva kokuvunywa okunikezelweyo kwinkqubo yokuthunyelwa okulandelayo kunye neenjongo zokubhekisela kwixesha elizayo. 

Nangona kunjalo, kwimeko enqabileyo ukuba umsebenzisi ayikwazi ukuvula impikiswano, basenako ukufaka isicelo sokubuyisela ngokusebenzisa a indlela eyahlukileyo. Ngelo xesha, ekubeni ileyibhile yokubuyisela yamahhala ayinakufumaneka ngaphandle kokuvula ingxabano, ukungaphumeleli ukwenza oko kuthetha ukuba umsebenzisi uya kufuneka ahlawule umrhumo wokuthumela ngaphambili ngaphambi kokubuyisela iimpahla, njengoko zonke izicelo zokubuyisela simahla zifuna iileyibhile zokubuyisela mahhala. Abathengi abathumela ngenqanawa imbuyekezo ngaphandle kokuvula ingxabano banokuthi emva koko babange a imbuyekezo yemali yokuthumela ngenqanawa emva kokuba inkqubo yokubuyisela kunye nembuyiselo igqityiwe.

Ngokufana nezinye iiplatifomu ezininzi, kufuneka kuqatshelwe ukuba kukho iimeko apho izicelo zokubuyisela simahla zingenakuzaliseka, okanye umthengisi akanyanzelekanga ukuba anikezele ngenkonzo konke konke. Umzekelo, oku kuquka imisitho emandla emandla efana neentlekele zendalo, ukuthinjwa ngabasemagunyeni, okanye ukukhunjuzwa kwemveliso okuqalwe ngabavelisi ngenxa yeziphene ezingakhange zibonwe ngexesha lemveliso.

Uyiqala njani imbuyekezo yasimahla

Njengomzobo ongentla, yonke inkqubo yokuBuyisela kwaSimahla ngenene ingagqitywa kumanyathelo ambalwa, kubandakanywa nenkqubo yembuyekezo engenamthungo. Jonga isishwankathelo esikhawulezileyo seenkqubo ezibandakanyekayo:

1: Qalisa isicelo sokubuyisela

• Ngena kwi-akhawunti ye-AliExpress.
• Khetha iodolo phantsi ko-"My Orders" kwaye ucofe u-"Jonga Zonke."
• Khetha "Ukubuyiswa / ukubuyisela," kwaye uqhubeke ukukhangela into, kwaye ucofe "Ukubuyisela / ukubuyisela" ukuya kwisinyathelo esilandelayo.

Qaphela: Indlela yokubuyisela imali kuphela idla ngokufumaneka kwimpahla engafunyanwanga.

2: Nika iinkcukacha zembuyekezo

• Qinisekisa ubume bepakethe yerisithi (umzekelo, phendula imibuzo efana nale: 'Ngaba uyifumene ipakethe yakho?').
• Khetha isizathu sendlela yokubuyisela kunye nokubuyisela imali, emva koko ukhethe isizathu kuluhlu olunikiweyo, njengeemveliso ezonakalisiweyo, ukuhanjiswa okungaphelelanga, njl. 
• Kwakhona, qhubeka ukhethe indlela yokubuyisela imali oyikhethayo, ukhetho lunokubandakanya indlela yokuhlawula yokuqala okanye iikhredithi zebhonasi.

3: Ngenisa ubungqina (ukuba kuyafuneka)

• Faka iifoto / iividiyo ukunika ubungqina obuxhasayo ukucacisa umba.
• Qinisekisa Ulwazi kwaye ungenise.

4: Thumela into

• Lungiselela iphakheji yokubuya kwaye ukhumbule ukuyipakisha kwipakethe yayo yokuqala kunye nazo zonke iilebhile zingaguquki.
• Khuphela kwaye uprinte ileyibhile yokubuyisela (efumaneka kwiphepha le-Open Dispute) ukuze ithunyelwe kunye nempahla ebuyisiweyo.
• Thumela ipakethe okanye uyilahle kunye nomboneleli omiselweyo wolungiselelo.

5: Emva kokungeniswa

• Lindela ukuhlolwa kwendawo yokugcina impahla ukuqinisekisa ukuba into ebuyisiweyo idibana nayo nayiphi na imigangatho yokungacoceki kwemveliso.
• Emva kokuba uhlolo lugqityiwe, ukubuyiselwa imali kunokukhutshwa kwindlela yokubuyisela ekhethiweyo ngokufanelekileyo. Ukufumana iinkcukacha ezithe vetshe malunga nembuyiselo nceda ujonge imigaqo esisiseko edweliswe kwiCandelo loku-1. 

Amanqaku aphambili:

• Iodolo nganye ifanelekile ukuba ibuyiselwe enye yasimahla; imbuyekezo eyongezelelweyo inokuba nemali yokuthumela ngenqanawa.
• Ukuba kukho ukulibaziseka kwinkqubo yokubuyisela imali, abasebenzisi kufuneka baqhagamshelane nebhanki esebenzayo usebenzisa ikhowudi ye-ARN enikezwe ngu-AliExpress.
• Iinkqubo zokubuyisela imali zixhomekeke kakhulu kwimigangatho yokuhlangana kwento. Izinto ezonakeleyo okanye ezingaphelelanga zinokukhokelela ekubuyiselweni kwembuyiselo kancinane okanye ukwaliwa.

Imbuyekezo entsha

I-AliExpress inikezela ngemigaqo-nkqubo yokubuyisela eguquguqukayo, kuquka nenkqubo yokuBuyisa ngaphandle kwesizathu. Abathengi bangonwabela ukuya kuthi ga kwiintsuku ezingama-90 ukubuyisela izinto ukusuka kumhla wokuodola, okanye iintsuku ezili-15 emva kokufumana iimveliso zokutshintsha ingqondo. Kungenjalo, abathengi banokuphinda baxele nayiphi na imiba yemveliso ngokuvula isicelo sengxabano okanye bacele ukuBuyiswa kwaMahala. 

Uninzi lweemveliso zifanelekile kwiNkqubo yokuBuyisa kwaMahala, ngaphandle kweemveliso ezithile ezingabuyiswayo ngenxa yobume bemveliso okanye imiqobo yomgaqo-nkqubo wokubuyiswa. Ukuvula ingxabano kubalulekile ekufumaneni ileyibhile yokuBuyiselwa kwaMahala, eyimfuneko kwinkqubo elandelayo yokuBuyiselwa kwaMahala kunye namabango okubuyisela imali. 

Ukuqinisekisa amava amatsha okubuya, abathengi be-AliExpress banokugqiba isicelo sokuBuyisa saMahala ngamanyathelo amahlanu alula. Kuyo nayiphi na imeko, bonke abathengi banokuqhagamshelana ne Iiyure ezingama-24 zenkonzo yabathengi kwi-intanethi ye-AliExpress yokubonisana ngokukhawuleza kunye nesisombululo nanini na imibuzo malunga neenkqubo zokubuya kwe-AliExpress.