വീട് » വിൽപ്പനയും വിപണനവും » വ്യത്യസ്ത പ്ലാറ്റ്‌ഫോമുകളിലുടനീളം അലിഎക്സ്പ്രസ് ഓർഡറുകൾ എങ്ങനെ എളുപ്പത്തിൽ ട്രാക്ക് ചെയ്യാം
Order tracking is essential to the AliExpress shopping process

വ്യത്യസ്ത പ്ലാറ്റ്‌ഫോമുകളിലുടനീളം അലിഎക്സ്പ്രസ് ഓർഡറുകൾ എങ്ങനെ എളുപ്പത്തിൽ ട്രാക്ക് ചെയ്യാം

Treasure hunts, as depicted in movies and novels, may seem rather unrealistic and largely fictional to most people. However, seeking hidden riches was indeed one of the oldest adventure activities that people were keen to engage in, dating back to the late മദ്ധ്യ വയസ്സ്.

Today, with so many buyers busy “hunting” great deals over various ecommerce marketplaces, especially from bulk, wholesale കുറഞ്ഞ ചെലവ് പോലുള്ള സൈറ്റുകൾ അലിബാബ.കോം ഒപ്പം അലിഎക്സ്പ്രസ്, any unboxing experience is akin to the reward of a modern treasure. Yet before enjoying the euphoric unboxing experience, another important activity that builds up the final unboxing joy is the anticipation of tracking the shipment’s progress.

To fully embrace such joy and maintain efficiency in the order tracking process, let’s explore further the ways to effortlessly track AliExpress orders across different platforms.

ഉള്ളടക്ക പട്ടിക
അലിഎക്സ്പ്രസ്സിനെക്കുറിച്ച്
How to track an AliExpress package
Differences between tracking on third-party tracking websites and AliExpress
AliExpress shipping details and common tracking issues
ശരിയായ പാതയിൽ

അലിഎക്സ്പ്രസ്സിനെക്കുറിച്ച്

AliExpress orders can easily be tracked using the app

AliExpress is one of the world’s most popular online retail platforms, available in more than 220 രാജ്യങ്ങൾ, and has been operating since its establishment in 2010 by its parent company, Cooig Group.

With close to about 20 languages supported, AliExpress is highly localized for key targeted markets in Europe, such as the Netherlands, France, Germany, Italy, Poland, Portugal, and Russia, and also those in Asia, including Indonesia, Japan, South Korea, Thailand, Turkey, and Vietnam.

In Russia, AliExpress is especially popular and topped the most popular shopping app chart for Android users. It’s equally popular in Brazil, where it ranked as the second-highest total Gross Merchandise Volume (GMV) generator for AliExpress in 2023, just behind the United States, which accounted for about 20% of the GMV value for AliExpress in the same year.

AliExpress allows both individuals and companies to sell on its platform, while strictly adhering to its principle of remaining an independent ecommerce platform by not offering its own products to buyers. Today, its extensive product range spans essential consumer goods and specialized categories such as electronics and automotive parts, greatly expanding its value beyond simply shopping.

How to track an AliExpress package

Millions of orders are being processed daily on the hugely popular AliExpress website. To help AliExpress users stay informed about the ways to track orders across various platforms, here are the top three methods to track AliExpress orders in the most efficient and simple way.

Built-in AliExpress tracking

Use 'Track Order' button on AliExpress to check shipment status

ഫോട്ടോ ക്രെഡിറ്റ്: 

Tracking AliExpress packages from the AliExpress website or app itself basically involves only a few simple steps as follows:

  1. Log in to the AliExpress account from the website or app.
  2. Navigate to the “My Orders” area.
  3. Find the order and proceed to click on “Tracking” or “Click here to view more.”

Cainiao Global

Tracking number search bar on the Cainiao Global homepage

Shipments for AliExpress orders can also be tracked externally from the Cainiao Global വെബ്സൈറ്റ്:

1) Visit the Cainiao Global website.

2) Enter the AliExpress order tracking number (which can be found under the Tracking page on the AliExpress website/ app, or refer to this section for more details)

3) Click on the “Track” button.

17Track tracking service

Homepage of 17Track tracking website

ദി 17 ട്രാക്ക് global package tracking website provides another external option to track AliExpress order shipments through the following simple steps:

  1. Get ready with the AliExpress tracking number and visit the 17Track website 
  2. Enter the tracking number accordingly.
  3. Click on the “Track” button for instant results.

Differences between tracking on third-party tracking websites and AliExpress

In fact, despite being external tracking aggregators, both Cainiao and 17Track are recommended by the official AliExpress Help Center as additional tracking methods for users seeking “more tracking information”.

While Cainiao, as part of the Cooig Group, is operating within the same ecosystem as AliExpress, it comes with a separate set of logistics data and tracking capabilities. Similarly, 17Track, as an independent logistics tracking aggregator, consolidates tracking information from multiple carriers worldwide. As such, both platforms collect and unify data from various sources, capable of supplying more frequent updates as they can detect the same tracking numbers used by multiple carriers, providing more consistent and detailed updates.

In contrast, the “built-in” tracking system under the “My Orders” section of AliExpress often shows only standard updates based on the shipping partner’s feed it integrates with. Hence, it may sometimes be limited to certain basic information rather than offering the added visibility provided by third-party trackers, including any extra status events or mapping features.

Meanwhile, the fact that aggregate tracking sites consolidate global shipment information from a wide variety of carriers around the world is also another convenient and useful feature for frequent international buyers and sellers. They can fully utilize these sites to track multiple shipments from different marketplaces in a single dashboard, especially in cases where an order switches carriers during mid-transit or moves across multiple countries.

Lastly, these external sites serve as excellent verification and comparison tools and “backup” sources to cross-check the latest tracking updates, particularly in rare cases of overload or delay issues with the default tracking system.

AliExpress shipping details and common tracking issues

AliExpress shipping and delivery overview

Shipping costs, methods, and delivery estimates on AliExpress

To buyers, the two most common concerns for order tracking are the estimated delivery dates and the related shipment statuses. As shown in the image above, depending on the products, AliExpress normally offers a wide range of shipping method selections with various delivery costs and delivery date ranges for different destinations. Alternatively, for a more precise and definitive delivery date, buyers can also refer to the logistics details displayed upon clicking the “Track Order” button under the order list page, as shown in the sample screenshots below.

Estimated delivery date shown in the AliExpress Track Order details

Meanwhile, as shown in the diagram below, AliExpress parcels are categorized into a few standard tracking statuses. To help users quickly understand the shipment progress, let’s go through each of these statuses one by one for a clearer grasp.

  1. Order Received: The seller has received the order and is preparing to share subsequent shipment details with the buyer.
  2. Awaiting Clarification: The order is pending further confirmation on product details, such as specific sizes, exact quantities, colors, or delivery instructions.
  3. Order Unfulfillable: The product cannot be shipped.
  4. Order Amount: Total order price, including product and shipping costs.
  5. Order in Progress: The order is being finalized.
  6. വാങ്ങിയത്: The order has been confirmed, and the items have been purchased, pending processing by the warehouse.
  7. Order Packed: The order is fully packed and ready to be shipped.
  8. Order Consolidated: Ordered items have been combined into one parcel.
  9. Order Invoice: The invoice has been generated.
  10. അയച്ചത്: The package has been sent out and is on its way.
  11. Order Arrived: The order has reached its destination and has been delivered.
  12. Order Cancelled: The order has been canceled by the buyer.
  13. b The order has been refunded to the buyer.
  14. Order Abandoned: No updates are available for the order, typically due to inactivity or lack of response.
List of common tracking statuses of AliExpress

Common AliExpress tracking issues

Some shipping methods on AliExpress indicate that trackings are unavailable

Since the entire order tracking process is rather straightforward and user-friendly, most of the common tracking issues on AliExpress are related to the tracking number itself and problems with status updates.

To begin with, users must first ensure that they find the correct AliExpress order tracking numbers. Prior to that, users must first confirm if the tracking service is available, as it turns out, some of the chosen AliExpress shipping methods may not offer a tracking service at all, as displayed in the picture above.

On the other hand, for orders with tracking features available, tracking numbers can be easily extracted from the order tracking page itself, as depicted in the image below. These tracking numbers normally can be found at the top of the page and come in multiple formats (alphanumeric characters or simply in all numeric digits) according to different shipping companies. 

Tracking number displayed on the AliExpress tracking details page

On rare occasions when there’s no tracking number shown on the tracking details page at all, users can always refer to the dates of orders, as AliExpress promises an up to 11-day shipment update processing window. After this period, buyers are advised to proceed to open a dispute for a refund.

Another potential issue is the error message displayed on external tracking sites after entering the provided tracking number. More often than not, this happens due to extra spaces before or after the pasted tracking number. In such cases, buyers can contact the sellers directly for further updates. Alternatively, the 24-hour online AliExpress customer service എളുപ്പത്തിൽ ലഭ്യമാണ്.

At the same time, a more concerning situation for buyers arises when, after completing all the ordering and tracking steps, they find that despite the ‘delivered’ status indicated on the tracking page, they still have not received the package. In such cases, buyers are advised to കോൺടാക്റ്റ് their respective local carriers/post offices or Cainiao local offices (if Cainiao shipping methods were selected) directly.

ശരിയായ പാതയിൽ

Easy order tracking makes the AliExpress shopping experience more complete

AliExpress is a renowned and popular ecommerce marketplace that’s trusted by millions of users in more than 220 countries worldwide, offering countless categories of products from electronics to fashion and home goods. To ensure their orders are on the right track, users can track the shipping statuses of AliExpress orders via three primary methods: from the built-in tracking feature on the AliExpress website or app, via the tracking website of Cainiao, or from the 17Track platform.

The main differences between checking the tracking statuses on the native AliExpress tracking page and the external tracking aggregators include access to multiple carrier information, global shipment consolidation, more frequent updates, and additional features that serve as tools for backup and verification purposes. In general, users can find all information related to order tracking, including estimated delivery dates, tracking statuses, and tracking numbers, on the built-in tracking page of AliExpress. Any tracking issues can be referred to the official AliExpress Help Center site or resolved by contacting the sellers or the AliExpress Customer Service team directly. For more insights into global ecommerce, remember to visit Cooig.com വായിക്കുന്നു പലപ്പോഴും ഏറ്റവും പുതിയ അപ്ഡേറ്റുകൾക്കായി.

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