The sourcing experience for B2B buyers is not always straightforward. Once buyers have ordered a product, they still need to find a reliable logistics carrier, handle insurance and customs, and, even worse, manually check with suppliers on the tracking status of the shipment.
Cooig.com Logistics was introduced to address these common challenges and provide a central platform for logistics solutions. Whether buyers need small package delivery or large-volume cargo shipping, Cooig.com Logistics offers comprehensive logistics solutions, guaranteed delivery for eligible products bought through Cooig.com, and end-to-end shipment tracking from departure to arrival.
Continue reading this guide to learn what Cooig.com Logistics is and how to benefit from the various services provided. So, without further ado, let’s jump in!
目次
What is Cooig.com Logistics?
3 reasons to choose Cooig.com Logistics for global shipping
How does Cooig.com Logistics work: 3 key services
Time to empower your business with Cooig.com Logistics
What is Cooig.com Logistics?
Cooig.com Logistics is an all-inclusive logistics platform that provides end-to-end solutions to help B2B buyers make their sourcing experience hassle-free, from the moment they place their order, through warehousing, to the final delivery.
The Cooig.com Logistics network includes hundreds of reliable サードパーティロジスティクスプロバイダー, smart warehouses equipped with AI technologies, and key logistics hubs worldwide. This sophisticated infrastructure covers over 220 countries and regions and supports over 26,000 global service routes. Unsurprisingly, Cooig.com Logistics streamlines the delivery of more than 4 million packages annually to over 1.1 million global buyers.
3 reasons to choose Cooig.com Logistics for global shipping
Cooig.com Logistics provides an all-in-one solution to global buyers with customized services ranging from 通関手続き and transportation to cargo tracking and last-mile delivery. Here are three additional reasons why Cooig.com Logistics is the top choice for B2B buyers:
- Cost-effective logistics solutions: Whether buyers need to ship their products by airplane, land truck, or ocean container, they can find and compare various quotes for their logistics needs from reliable 運送業者.
- Complete transparency and control: With Cooig.com Logistics, there are no hidden fees; all shipping costs are clearly communicated upfront. Moreover, online tracking lets buyers know exactly where their shipment is at any moment.
- Dedicated round-the-clock support: Buyers have access to dedicated experts for assistance with logistics-related issues and inquiries, from delivery delays to refund processing. Customer support is available 24 hours a day, 7 days a week.
How does Cooig.com Logistics work: 3 key services
Cooig.com Logistics Marketplace: Our logistics services marketplace lets you find tailored shipping solutions by partnering up with a growing list of trusted logistics partners. Whether it’s time-sensitive ドアへの扉 delivery for small-scale shipments or budget-friendly, large-scale ポート間 logistics. You can compare real-time quotes and get 24/7 customer support.
Delivered by Cooig.com Logistics: When you’re sourcing on Cooig.com, we provide eligible ready-to-ship orders with affordable and comprehensive shipping options, guaranteed delivery, and compensation for late deliveries (for eligible orders only).
Cooig.com Logistics TrackSmart: With our convenient tracking system, you can monitor your shipment’s status with any of the 1,700+ carriers and effortlessly share the shipping progress – all at no cost to you.
Cooig.com 物流マーケットプレイス
Cooig.com 物流マーケットプレイス represents the core offering of アリババドットコムの物流. Much like Cooig.com, which provides an online B2B marketplace for sourcing products from global suppliers, Cooig.com 物流マーケットプレイス connects buyers with over 250 logistics providers. The logistics services offered are not limited to transportation; they also include:
- 通関： Most freight forwarders on Cooig.com Logistics Marketplace offer 通関業者 services to help buyers prepare and submit 発送書類, comply with international customs regulations, and communicate with governmental authorities.
- 倉庫保管： Buyers can access a global warehouse network if they need short-term or long-term storage. Most warehouses offer pick-and-pack services to assist with order fulfillment.
- Insurance provision: From all-risk coverage to general liability insurance, most freight forwarders on Cooig.com Logistics Marketplace offer 貨物保険 to protect goods against potential loss or damage during transit.
Let’s now explore the core elements and features that make Cooig.com 物流マーケットプレイス a true one-stop shop for logistics services:
1. Intuitive platform
Cooig Logistics Marketplace is a user-friendly platform designed to help buyers find a multitude of logistics services with just a few simple clicks. Here’s why this online marketplace is exceptionally intuitive:
- Clean layout: Simplified and clean design that makes it easy for buyers to navigate the marketplace and quickly find the logistics services they need.
- Easy search and filters: Buyers can efficiently find logistics services using powerful search options and advanced filters, such as package dimensions, type of goods, expected transit time, and more.
- 多言語サポート： The platform supports multiple languages, making it accessible for buyers no matter where they are from.
- Help sections: The platform provides a Knowledge Hub to help buyers stay ahead with the latest market updates, learn best practices and strategies with logistics insights, and even access a glossary to understand industry jargon.
詳細については、こちらから how to use Cooig.com Logistics Marketplace to make navigation a breeze!
2. Unlimited shipping solutions
Cooig.com Logistics Marketplace offers B2B buyers a variety of multimodal shipping options from top-tier freight forwarders. Whether they require ocean freight for bulky shipments, air express for perishable items, or trucking services for intra-country and last-mile deliveries, buyers will find options that meet their logistics needs and, most importantly, at competitive quotes. Here is a snapshot of the available on-demand shipping services:
Door-to-door express:
This speedy delivery option is ideal for e-commerce businesses that need to deliver urgent shipments, usually small parcels and high-value items, directly to their customer’s doorsteps. Freight forwarders manage the entire shipping process, including pick-up and customs clearance. Here is a guide to door-to-door service to learn more about this shipping option.
Port-to-port:
With this shipping option, goods are transported directly from the port of origin to the port of destination without the need for pit stops or inland transportation. Generally, freight forwarders offer full container load (FCL), where a single container is exclusively loaded with goods from one consignor. This method is very cost-effective for large-volume cargo. Here is a guide to port-to-port service to learn more about this shipping option.
ドロップシッピング：
Many freight forwarders on Cooig.com Logistics Marketplace offer shipping solutions tailored to dropshippers. They use less than container load (LCL) to consolidate multiple smaller shipments from different shippers into one container. This approach is cost-effective, as the shipping cost is based only on the space the goods occupy in the container.
FBA shipping:
Businesses working with Amazon Fulfillment by Amazon (FBA) can also find logistics services that suit their logistics needs. Expert freight forwarders manage the shipping logistics from suppliers directly to Amazon’s Fulfillment Centers (FCs). Don’t worry about Amazon’s specific requirements; these experts will ensure that goods are securely stored, properly packaged, and correctly labeled.
There are a lot of shipping options available, and choosing the right one from a pool of over 250 service providers can be tedious. Thankfully, Cooig.com Logistics Marketplace provides buyers with three options to find the right logistics service from the right freight forwarder:
- お問い合わせを送信: Buyers can directly send an inquiry to a freight forwarder, asking for a specific logistics solution, and wait for them to initiate contact to ask for more details.
- Logistics RFQ: Similar to sourcing products, buyers can outline their logistics needs in a Request for Quote (RFQ) and wait to receive customized quotes from multiple forwarders.
- Logistics consultation service: If buyers are uncertain about which logistics or shipping service they need, they can chat with the support team, which will connect them with one of Cooig.com’s recommended forwarders.
Learn more about how to use these three features to connect with freight forwarders on Cooig.com Logistics Marketplace!
3. グローバルな展開
Cooig.com Logistics Marketplace leverages a vast infrastructure and strategic partnerships with reliable, leading logistics providers across the globe, enabling shipments from mainland China to a network of 45 countries (refer to the exhaustive list below). Significant efforts are still underway to expand this reach to more destinations worldwide.
| 米国（ハワイ、ニューメキシコ、ウェストバージニアを除く） | ルーマニア | アイルランド |
| イギリス | Philippines | マルタ |
| 近日発売予定 | 韓国 | デンマーク |
| オランダ | ポーランド | スロバキア |
| サウジアラビア | ベルギー | キプロス |
| Australia | Sweden | ノルウェー |
| ドイツ | 日本 | エストニア |
| アラブ首長国連邦 | リトアニア | バハマ |
| フランス | チェコ | ハンガリー |
| インド | ブルガリア | ルクセンブルク |
| バーレーン | オーストリア | クロアチア |
| メキシコ | ギリシャ | フィンランド |
| イタリア | ポルトガル | Vietnam |
| セルビア | マレーシア | タイ |
| Singapore | スペイン | バングラデシュ |
4. Protection of transactions
As the cherry on top, when sourcing logistics services from Cooig.com Logistics Marketplace, buyers can rest assured that their online transactions are secure and protected when payments are processed through Cooig.com.
First, all service providers must undergo a thorough evaluation process to be listed on Cooig.com Logistics Marketplace. They need to meet the following criteria:
- 品質と信頼性: Service providers must meet basic eligibility requirements, such as operating from a legitimate office location, having no records of major violations, and demonstrating sound financial status, among other criteria.
- Industry-specific qualifications: Service providers must also present industry-specific qualifications depending on the type of logistics services they offer. For example, air express operators providing door-to-door services must possess an Express Delivery Service Business License and provide evidence of warehouse ownership or a lease agreement.
Secondly, if buyers find themselves dissatisfied with service providers for any reason, such as unexpected shipping delays or undisclosed hidden fees, they can request assistance from the support team at any time.
Our expert team will thoroughly investigate the dispute between the buyer and the service provider, striving to facilitate mediation if possible. If mediation is not possible, a refund will be processed for the buyer. It is important for buyers to keep records of their online orders and communications on the platform.
Delivered by Cooig.com Logistics
Finding logistics services and booking shipments on Cooig.com Logistics Marketplace are not the only perks offered by Cooig Logistics. When purchasing ready-to-source (RTS) products on Cooig.com, buyers can choose shipping options with the Cooig.com Logistics badge to ensure their shipment will be delivered within the agreed timeframe, and they are protected in the unlikely event of shipment delays.
Here are three reasons to have your products delivered by Cooig.com Logistics:
- 世界中でカバー: It’s possible to deliver RTS products to over 220 countries and regions with various shipping options, ranging from standard ocean freight to express air delivery.
- On-Time Delivery Guarantee: Buyers can rest assured that their products will arrive within the fixed delivery time. The buyer is entitled to late delivery compensation if the shipment is delayed. This service covers 169 destination countries and regions and is available only for eligible orders.
- Easy shipment tracking: Buyers no longer need to constantly check in with their supplier for the status of their shipment. Instead, they can independently monitor where their packages are and receive notifications when the shipment reaches key checkpoints.
Cooig.com Logistics TrackSmart
Even after goods are secured in a container and en route to their final destination, businesses still require an end-to-end view of the shipment from departure to arrival. Recognizing this need, Cooig.com Logistics introduced トラックスマート, a free tracking tool designed to help global buyers monitor the real-time location of their goods with virtually any carrier.
Here are three features that make トラックスマート 優れた supply chain visibility tool:
- Extensive carrier support: No matter which carrier they use, businesses can check their shipment status and location from virtually anywhere, at any time. トラックスマート supports over 1,500 carriers with the ability to manage multiple tracking numbers.
- Seamless information sharing: トラックスマート makes it easy to share information with relevant stakeholders, whether internally, like the inventory management team or externally, like customs brokers. Buyers can share tracking information of their shipments via email or link to ensure everyone is kept in the loop.
- 積極的なリスク管理: 連絡先 トラックスマート, businesses can subscribe to all of their tracking numbers to receive instant alerts about shipment status, exceptions, and updates. By receiving automatic notifications, buyers can identify potential issues, such as transit delays, and act accordingly before the issue escalates.
訪問 track.cooig.com to start tracking your shipments for free, and never miss an update on their status!
Time to empower your business with Cooig.com Logistics
Cooig.com Logistics stands as your premier partner for global trade, offering an extensive array of services, transparent operations, a continually expanding global reach, and exceptional customer support.
Enhance your international trading capabilities by integrating Cooig.com Logistics into your business today. The innovative solutions designed to revolutionize your logistics experience are already at your fingertips, poised to streamline your shipping processes and ensure seamless global transactions.
